Shipping policy

Shipping Policy

Thank you for shopping with Dedes Era.

Order Processing

Orders are processed within 1–2 business days after payment has been confirmed. During product launches, promotions, or pre-orders, processing times may be longer. Any extended processing time will be communicated.

Delivery Times

Estimated delivery times are:

* Lagos: 1–3 business days
* Outside Lagos: 3–7 business days
* International: Delivery times vary depending on the destination and courier service.

Please note that delivery times are estimates and may be affected by factors beyond our control.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery location and the selected shipping method.

Order Tracking

Once your order has been shipped, you will receive tracking information where available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Dedes Era is not responsible for delays or additional costs resulting from incorrect or incomplete delivery information.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the courier to resolve the issue as quickly as possible.

Contact

For any shipping questions, please contact Dedes Era through the contact information provided on our website.